Language

English

Publication Date

5-15-2026

Journal

npj Digital Medicine

DOI

10.1038/s41746-026-02764-6

PMID

42141054

PMCID

PMC13179338

PubMedCentral® Posted Date

5-15-2026

PubMedCentral® Full Text Version

Post-print

Abstract

Artificial intelligence (AI) is increasingly utilized in healthcare, including in language access services, but certain aspects remain understudied. We offer a research agenda to guide the development of evidence on how AI language access services are perceived by patients and how they impact trust and comprehension in clinical encounters, and to inform implementation strategies. We recommend a governance system to mitigate potential harm and capitalize on benefits for patients with a non-English language preference.

Keywords

Business and industry, Health care, Mathematics and computing, Social sciences

Published Open-Access

yes

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